The Experience Paradox Toolkit
After 15 years of watching casino operators navigate the same challenge, brilliant operational expertise meeting demographic uncertainty, I’ve codified what works into four practical tools you can use starting today.…
Board KPI Toolkit: Stop Looking Unprepared
The Problem:Your board asks for 50+ KPIs. You spend 25 hours a month on reporting. Nobody can remember what half the metrics mean. And you still look unprepared because you’re…
Exec Global Responsible Gambling Report. January 2026
Responsible gambling is moving from a compliance function to an existential risk. January’s developments mark a convergence that senior leaders cannot ignore. Addiction is no longer being regulated within sector…
Pro Global Responsible Gambling Report. January 2026
Responsible gambling is being pulled into a much wider regulatory frame. January’s developments show addiction is no longer treated as a sector-specific issue managed through licence conditions and voluntary tools.…
Elite Global Responsible Gambling Report. January 2026
Responsible gambling is no longer being regulated as a sector issue. It is being reframed as a product liability problem. January marks a clear shift in how policymakers understand and…