Personalisation and Protection in Consumer Targeting
Strategy Memo To: Senior Leaders, Global Gambling IndustryFrom: The Gaming Boardroom TGBSubject: Personalisation and Protection in Consumer TargetingDate: 5 January…
Views
Boardroom Papers
New Pressure Points in RG Strategy: Are the Metrics Still Useful?
The challenge Operators have invested millions in responsible gambling (RG) tools and tracking systems, but one uncomfortable question is rising…
Responsible Gambling Risk Review Framework
This review tool is designed to help leadership teams assess their current RG risk exposure across ten critical areas. It…
How Compliance Heatmaps Reduce Blind Spots
What It Is: Compliance heatmaps are visual tools that display the level of risk or compliance status across different business…
Creating a Leadership Feedback Loop that Works
What It Is:A leadership feedback loop is a structured, repeatable process for collecting, evaluating, and acting on feedback from across…
Core Tech Upgrades: Delivery Timelines Underrated as Board-Level Risk
The Update:Global gambling operators are continuing to invest heavily in core technology transformation, player account management systems, risk engines, compliance…
Inside a Platform Merger: What Went Right and Wrong
Summary of the Event:In April 2020, DraftKings completed a reverse merger with Diamond Eagle Acquisition Corp., a special-purpose acquisition company,…
Integrating ESG into Operational Risk Planning
What It Is: Environmental, Social, and Governance (ESG) factors have moved from the margins to the mainstream of corporate strategy.…
The Strategic Risks of Misaligned Cultural Leadership
To: Executive Leadership TeamFrom: Isobel GrantDate: 3 June 2025Subject: Strategic Risk of Entrusting Culture to the Wrong Internal Influencers Executive…
From VIP to VCP: Redefining High-Value Segments
Snapshot Summary:This insight examines the shift from traditional VIP programmes to Value Creation Plans (VCPs) within the gambling industry, highlighting…