Building a Compliance Career Path Inside an Operator
The Problem Most operators can tell you who is running compliance today, but ask where that person’s replacement is coming…
Fundamentals
Fundamentals
How the industry actually works — plain-English reference explainers across every vertical.
How a Safer Gambling Alert Turns Into a Risk Case File
The Problem An alert firing on a customer account is not a decision but a starting point, and the gap…
Vetting a Senior Hire in Africa, South America and the Gulf
• South Africa licenses gambling employees at the provincial level through boards such as Gauteng and the Western Cape, so…
Vetting a Senior Gambling Hire in Europe (Part 2 of 2)
• The US has no federal gaming licence, so vetting runs state by state. A compliance director covering a Nevada…
Vetting a Senior Gambling Hire in Europe (Part 1 of 2)
• In the UK, Malta and now Gibraltar, a senior gambling hire cannot start the job until a regulator has…
What fit and proper means to a regulator
Most nomination committees treat fit and proper as a one-time background check conducted at the point of appointment, then filed…
What a ransomware attack actually costs an operator
Ask a board what a ransomware attack costs, and the answer that comes back first is almost always the ransom…
What Vulnerability Actually Means to a Gambling Regulator
Ask most compliance teams to describe a vulnerable customer, and you get a version of crisis: someone who has clearly…
US Prediction Markets: Board Briefing Framework
Prediction markets moved from niche experiment to boardroom agenda item in under 18 months. If your leadership team hasn’t asked…
Structured Tech Vendor Evaluation for Gambling Operators: A Practical Framework
Have you ever been tasked with choosing a new tech vendor, knowing the wrong decision could cost your company millions?…
The Experience Paradox Toolkit
After 15 years of watching casino operators navigate the same challenge, brilliant operational expertise meeting demographic uncertainty, I’ve codified what…
Board KPI Toolkit: Stop Looking Unprepared
The Problem:Your board asks for 50+ KPIs. You spend 25 hours a month on reporting. Nobody can remember what half…