Rebuilding Trust Starts with Internal Operations
I’ve spent enough time around gambling boards and executive teams to know that when we talk about trust, we usually mean public trust. Trust from regulators, investors, and players. Trust…
The Illusion of Alignment Across Leadership Teams
I’ve sat in a fair few leadership meetings where everyone around the table appeared to agree. Heads nodded, action points were noted, and the meeting closed with a sense of…
The Loneliness of Good Decision Making
Opening Reflection:In a pivotal moment not long ago, I had to make an operational call that ran counter to the prevailing sentiment of my team. The numbers didn’t lie; margin…
The Next Skill Set: Preparing for Public-Stage Leadership
Leadership in the gambling industry is evolving from a backstage role to a public-stage necessity. Today’s executives must not only drive results but also navigate scrutiny, communicate values, and build…
The Next Skill Set: Preparing for Public-Stage Leadership
Leadership in the gambling industry has always been demanding. It requires commercial sharpness, operational resilience, and relentless execution. But in recent years, those demands have shifted. What was once a…