DGOJ supports ‘Stop Juego’ as new consumer protection tool

Summary

Spain’s gambling regulator, the DGOJ, has launched Stop Juego, a mobile app (iOS and Android) that lets users self-exclude from gambling across online and physical licensed venues. Registrations via the app are added automatically to Spain’s General Registry of Gambling Access Bans (RGIAJ), with identity checks applied through national digital ID systems to make exclusions immediately enforceable. The move forms part of a wider DGOJ push that includes mandated promotion to licence-holders, new marketing rules equating gambling risk with tobacco/alcohol, national deposit limits and plans for an AI-driven risk-detection algorithm.

Key Points

Stop Juego is a new DGOJ app enabling voluntary self-exclusion for Spanish consumers across devices and venues.
Registrants are automatically enrolled in the national RGIAJ self-exclusion register, blocking access to licensed online platforms and monitored premises.
The app uses Spain’s digital ID systems to verify users and make exclusions immediately enforceable.
DGOJ will require licence-holders to promote Stop Juego and introduce stricter marketing rules framing gambling as a health risk.
The regulator is testing a universal deposit limit (€600/day, €1,500/week, €3,000/month) for Spanish licences.
DGOJ is authorised to develop an AI algorithm for detecting problem-gambling behaviour, though integration details with operators’ systems remain unclear.

Content summary

The DGOJ has launched Stop Juego to simplify and speed up self-exclusion for consumers. Available on mobile devices, the app applies national digital ID checks and feeds registrations into the RGIAJ, extending the ban to both online licensed services and physical gambling premises that use identity controls.

This release is part of a broader regulatory roadmap: licence conditions will soon require operators to promote Stop Juego; marketing guidance will tighten; a universal deposit cap is being piloted; and the DGOJ is building an AI-driven intervention tool to identify and act on risky player behaviour at a national level.

Context and relevance

For operators and compliance teams in Spain, this is material. The app lowers barriers to self-exclusion and the regulator is turning several policy levers at once — promotion duties, marketing restrictions, deposit caps and a national AI detection project — all of which will affect customer journeys, monitoring systems and marketing strategies. Regulators elsewhere will watch closely: Spain could become one of the first jurisdictions to combine national self-exclusion, binding deposit limits and centralised AI interventions.

Why should I read this?

Because if you work in licensing, compliance, player protection or marketing in Spain (or plan to operate there), this story changes the practical rules of engagement. The app makes self-exclusion simpler for players and harder to ignore for operators — so you’ll want to know how it affects your systems, promotions and duty-of-care obligations ASAP.

Author style

Punchy: This isn’t a small update — it’s a package of measures that ramps up enforcement and consumer protection. If you’re involved in the Spanish market, missing the detail here risks regulatory headaches and operational friction. Read the specifics and act accordingly.