Who We Are

The Gaming Boardroom is a trading name of Fulwood Media Limited, a private limited company incorporated and registered in England and Wales with company number 12980927.

Registered Office: 200 London Road, Twickenham, Middlesex, United Kingdom, TW1 1EX

You can contact us at hello@fulwoodmedia.com or by post at the registered office.

What Data We Collect

We collect data in the following ways:

• Contact forms: name, email address, company, and message when you contact us.
• Tool or Operator Pass purchases: name, email address, billing information, and company details.
• Digital Labs event registrations: name, email address, job title, company, and dietary or accessibility requirements where provided.
• Newsletter sign-ups: email address and, where provided, name and company.
• Website analytics: anonymised data on how visitors use our site, including pages visited, time on site, and referring sources.
• Cookies: see our Cookies section below.

We do not collect sensitive personal data (as defined by UK GDPR) and we do not knowingly collect data from individuals under 18.

How We Use Your Data

We use the data we collect to:

• Respond to enquiries and provide customer support
• Process purchases of tools or the Operator Pass and deliver purchased content
• Administer Digital Labs event registrations and communicate event logistics
• Send newsletters and industry updates where you have opted in
• Improve our website, tools, and services
• Comply with our legal obligations

We will not use your data for purposes incompatible with those listed above without your consent.

Legal Basis for Processing

Under UK GDPR, we process your data on the following legal bases:

• Contract: where processing is necessary to fulfil a purchase or service you have requested.
• Legitimate interests: where we have a valid business reason to process your data that does not override your rights (for example, improving our services).
• Consent: where you have explicitly agreed to receive marketing communications from us.
• Legal obligation: where we are required to process data to comply with applicable law.

Cookies

This site uses cookies. By continuing to use the site, you consent to our use of cookies as described here and in our Terms and Conditions.

• Essential cookies: required for the site to function properly.
• Analytics cookies: help us understand how visitors use the site (anonymised).
• Preference cookies: remember your settings and preferences.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

Who We Share Your Data With

We do not sell your personal data to third parties. We may share your data with:

• Payment processors: to securely process purchases (e.g. Stripe). These processors are bound by their own privacy policies and UK GDPR obligations.
• Email marketing platforms: to send newsletters and event communications where you have opted in.
• Event platforms: to manage Digital Labs event registrations.
• Website analytics providers: anonymised data only.
• Professional advisers: lawyers, accountants, or auditors where necessary.
• Authorities: where required by law or to protect the rights, property, or safety of our users or the public.

All third parties we work with are required to process your data securely and only for the purposes we specify.

International Transfers

Some of our service providers operate outside the UK or EEA. Where this is the case, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO, before transferring your data.

How Long We Keep Your Data

We retain your personal data only for as long as necessary for the purposes set out in this policy or as required by law:

• Contact enquiries: up to 2 years from the date of last contact.
• Purchase records: 7 years for accounting and legal compliance.
• Event registration data: up to 2 years from the event date.
• Newsletter subscribers: until you unsubscribe or withdraw consent.
• Analytics data: retained in anonymised form with no set retention period.

Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Access: request a copy of the data we hold about you.
• Rectification: ask us to correct inaccurate or incomplete data.
• Erasure: ask us to delete your data where there is no longer a lawful reason to hold it.
• Restriction: ask us to restrict processing of your data in certain circumstances.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests or for direct marketing.
• Withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at hello@fulwoodmedia.com. We will respond within one month.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. All purchases are processed over encrypted connections (SSL/TLS). Access to personal data is restricted to authorised personnel only.

While we take every reasonable precaution, no transmission over the internet is completely secure. We cannot guarantee the security of data transmitted to our site and any transmission is at your own risk.

Children’s Privacy

This site is intended for professionals working in the gambling industry and is not directed at children under 18. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information.

To exercise your CCPA rights, contact us at hello@fulwoodmedia.com or write to us at: 200 London Road, Twickenham, Middlesex, UK, TW1 1EX.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post a notice on the site and update the Last Updated date below. Continued use of the site after changes constitutes acceptance of the updated policy.

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