ESD Malaysia opens MYXpats Centre in Klang Valley to streamline expatriate services

Summary

The Malaysia Expatriate Talent Service Centre (MYXpats Centre) was officially opened on 1 September by Deputy Prime Minister YAB Dato’ Seri Dr Ahmad Zahid Hamidi. Located in Surian Tower, Petaling Jaya, the centre is a one-stop facility to process and issue Employment Pass (EP) applications and other expatriate-related passes.

MYXpats is a partnership between the Immigration Department of Malaysia and Talent Corporation Malaysia Berhad (TalentCorp), overseen by the Ministry of Home Affairs. It forms part of the government’s efforts under the Government Transformation Programme and the Electronic Service Delivery (ESD) improvements to speed up and digitise expatriate immigration services.

The centre handles a range of passes — EP, Dependant Pass, Social Visit Pass (Long Term), Visit Pass (Temporary Employment) — and has implemented the Electronic Referral Visa (eVDR) so employers can download and print visa approval letters without collecting them physically. Employers must first register with the ESD for compliance checks before submitting applications via MYXpats.

Key Points

MYXpats Centre opened on 1 September in Surian Tower, Petaling Jaya, to centralise expatriate pass processing.
It is a collaboration between the Immigration Department and TalentCorp, under the Ministry of Home Affairs.
The centre processes Employment Passes and related passes (Dependant Pass, Social Visit Pass (Long Term), Visit Pass (Temporary Employment)).
Electronic Referral Visa (eVDR) introduced, allowing companies to download and print approval letters — no physical collection required.
Employers must register with the ESD for compliance and eligibility before submitting expatriate applications through MYXpats.
The initiative supports Malaysia’s push for digital delivery of public services and aims to speed up processing to attract specialised expatriate talent.

Context and relevance

This centre is part of Malaysia’s broader push to streamline immigration administration and support economic growth by making it easier for employers to bring in specialised foreign talent. For HR teams, mobility managers and employers, MYXpats reduces administrative friction and ties into digital service trends that many governments are adopting to improve efficiency and transparency.

Given Malaysia’s focus on high-impact, high-value sectors, faster and more reliable expatriate processing can help firms fill specialised roles quickly and support investment. The eVDR and centralised processing also lower logistical burdens and speed decision turnaround for businesses.

Why should I read this?

Quick and useful: if you hire expats or handle mobility in Malaysia, this is worth a skim. The new centre means fewer trips to immigration offices, faster approvals (in theory), and digital visa letters you can download. We’ve done the reading so you don’t have to — save it for your HR playbook.