FDJ United makes fresh pledge following UKGC AML sanction

Summary

FDJ United has committed to improving anti-money laundering (AML) and safer gambling controls after the UK Gambling Commission (UKGC) fined Platinum Gaming Limited – the operator of Unibet in the UK – £10m for failures identified in a review covering January 2023 to May 2024. The UKGC found weaknesses in monitoring technology, poor customer interaction systems that missed clear harm markers, and gaps in AML risk assessment and due diligence thresholds.

FDJ United says it has rolled out new software solutions and risk-management frameworks that provide nearer real-time alerts and improved customer interventions. The operator will also undergo an independent audit and must provide regular updates to the Commission as part of the enforcement conditions.

Key Points

The UKGC imposed a £10m penalty on Platinum Gaming Ltd for AML and social-responsibility shortcomings.
Regulatory findings included failures to identify rapid high losses, repeated breaches of loss limits and binge/high-velocity gambling without timely intervention.
AML gaps meant previously blocked accounts could be reopened and due-diligence thresholds lacked clarity in policy and practice.
FDJ United says it has implemented new monitoring software and risk frameworks to enable near real-time alerts and interventions.
The operator must now undergo an independent follow-up audit and internal investigation, with ongoing reporting to the UKGC.
The case echoes a prior UKGC penalty in 2023 (a £2.9m fine), underlining persistent compliance risks and the need for board-level ownership of outcomes.

Why should I read this?

Quick take: big fine, bigger implications. If you work in compliance, regulation, or run customer-facing ops, this matters — the regulator is watching, legacy systems won’t cut it, and board-level oversight is back on the agenda. Read this to know what operators are being asked to fix and why it could affect licences, tech contracts and operational budgets.

Author style

Punchy: this isn’t just another story about fines. A £10m sanction and repeated historical failings make this a wake-up call for operators and suppliers. FDJ United’s pledges are important, but the regulator’s insistence on independent audits and regular reporting means the industry should treat the detail seriously.

Context and relevance

The decision signals intensified UKGC scrutiny of online operators’ AML and safer-gambling measures. It highlights a wider industry trend: regulators expect near real-time monitoring, clear risk frameworks and demonstrable board-level ownership of compliance. For vendors of monitoring and identity solutions, and for operators re-evaluating legacy systems, the case is highly relevant — it shows where investment and governance must be prioritised.